Shipping Policy
At mobdeco.shop, we strive to deliver your orders quickly, safely, and in perfect condition. This Shipping Policy outlines our procedures and timelines for shipping and delivery across India.
π§Ύ Business Information
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Store Name: mobdeco.shop
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Proprietor: Chudasama Gautam Himatbhai
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Business Address:
68, Prabhudarshan Society,
Punagam, Beside Satyanarayan Society,
Surat City, Surat, Gujarat β 395010, India -
Contact Number: +91 97271 51115
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Email: help.musice.help@gmail.com
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Website: www.mobdeco.shop
π¦ Order Processing Time
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All orders are processed within 1 to 3 business days from the date of purchase.
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Orders placed on Sundays or public holidays will be processed on the next working day.
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You will receive an order confirmation email/SMS with tracking details once your order is shipped.
π Shipping Time & Delivery
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Delivery across India typically takes 3 to 8 business days, depending on your location.
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Remote or rural areas may take slightly longer due to courier accessibility.
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We partner with trusted logistics providers like Delhivery, Bluedart, DTDC, and others to ensure timely and safe delivery.
π΅ Shipping Charges
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Prepaid Orders: Free shipping on all prepaid orders above βΉ499.
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Orders Below βΉ499: A nominal shipping fee of βΉ49 may apply.
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Cash on Delivery (COD): May include additional charges which will be displayed at checkout (if COD is enabled).
π§Ύ Order Tracking
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Once your order is dispatched, you will receive a tracking ID via email and SMS.
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You can track your order directly from the courier partnerβs website or by visiting our Track My Order page.
π§― Delays & Force Majeure
While we do our best to ensure timely delivery, mobdeco.shop is not liable for delays caused by:
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Courier partner delays
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Weather conditions, strikes, or lockdowns
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Natural disasters or unforeseen events
We will inform you proactively in case of any major delay.
π¦ Damaged or Missing Packages
If your package is damaged or tampered with on arrival:
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Please do not accept the package
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Immediately take photos and email us at help.musice.help@gmail.com
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We will initiate an investigation and provide a replacement or refund as applicable
β Undeliverable Packages
If a shipment is returned to us due to incorrect address, multiple failed delivery attempts, or customer unavailability, we will contact you to confirm the address and re-ship it. Additional shipping charges may apply.
π Contact Us for Shipping Queries
If you have any questions regarding your order or shipping, please contact:
π§ Email: help.musice.help@gmail.com
π± Phone: +91 97271 51115
π Address: 68, Prabhudarshan Society, Punagam, Surat, Gujarat β 395010, India
π Support Hours: Mon to Sat β 10:00 AM to 6:00 PM
We at mobdeco.shop are committed to providing a seamless and reliable delivery experience. Thank you for shopping with us!